OptiMA Inc. is a small, woman owned company that has been in business since 1987. We service the federal government and all military branches. We have a CAGE Code with the Department of Defense. We also sell to most major universities and corporations within the United States.
OptiMA Inc.
16 Gale Street
Northborough, MA 01532-1807
Inside the U.S. Toll Free: 866-366-1500
Outside the United States: 508-393-2727
Fax for all callers: 508-393-6688
sales@myvisualdisplay.com
All orders must be opened and inspected upon arrival. Note any damages on the bill of lading and have the driver sign it for you. Then notify us about the damages at once and we will have a replacement order sent for you. You will be responsible for filing all freight and damage claims if you do not inspect the merchandise on arrival. Concealed damages can happen so open the cartons and inspect carefully. Do not judge the carton simply by it's appearance.
If the driver will not wait for you to inspect your delivery, it is ok to sign for your packages but you must add the note "Possible damage - Pending Inspection" on the bill of lading that you are signing.
It is very important that you are making note that the contents of the package may be damaged.
|
OptiMA Freight Matrix for Truck Orders
within the continental U.S. - UPS orders are calculated by weight. |
| Orders up to $1,000 |
$110.00 |
| Orders $1,001 - $1,250 |
$125.00 |
| Orders $1,251 and over |
$50.00 |
Freight rates do not apply to custom orders or OptiMA Graphics units or calendars.
No custom boards or units can be returned... all sales are final. Check with customer service if you have any questions about any item or if it would be considered a custom unit.
There is a 20% restocking charge for all returned stock items. The items must be unused and returned to the manufacturer in the original cartons freight pre-paid. No collect shipments will be accepted and you must obtain a return authorization number before you send anything back. Failure to follow these directions may result in no credit since we will not be able to track your return.
